I spent years at a big law firm, then moved in-house at tech companies like Skydio and Zipline. Along the way, I noticed something broken about how legal services work for growing companies.
Traditional billable-hour firms work well if you've already made your first legal hire — someone who can manage outside counsel, push back on unnecessary work, and keep things focused. But until then? The incentives are completely screwed up.
The clock is ticking on every call, every email, every question. That makes it hard to have the conversations that actually matter: the unhurried ones where you get to know the business, the founders, what keeps them up at night.